Support & Resources

Video Tutorials

Learn how to set up and use Towasal's AI commerce assistant with our step-by-step video guides.

Step-by-Step Guides Integration Tutorials

Watch our video tutorials to master Towasal's features, from initial setup to advanced integrations with Shopify and WooCommerce.

Integration Setup Guides

Learn how to connect your store with Towasal using these detailed video tutorials.

Follow this step-by-step guide to generate your Shopify API key and connect your store to Towasal for seamless inventory sync and order management.

Learn how to create and configure your WooCommerce API key to enable product sync and order management with Towasal.

New to Towasal? Start with these essential setup videos:

Account Setup: Create your workspace, verify your WhatsApp Business number, and configure your first AI agent.
Product Import: Learn how to import products via CSV, URL, or direct store integration.
Bot Training: Upload policy PDFs and train your bot to answer customer questions accurately.
Order Management: Set up order workflows, notifications, and status tracking.

Master advanced features to maximize your commerce automation:

Voice & Text Support: Enable bilingual (English/Arabic) voice notes and text responses (Silver & Gold plans).
Retargeting Campaigns: Set up bulk messaging to recover abandoned carts and re-engage customers.
Customer Analytics: Track customer behavior, preferences, and conversion metrics.
Team Management: Add teammates, assign roles, and enable human handoff (Gold plan).
Payment Integration: Connect custom payment gateways for secure checkout in chat.